Since the performance of road projects is done by a road contractor, there is a necessity to examine the inherent association between contract management and the performance of road contractors. The road construction projects' performance is adjudicated in terms of quality of workmanship timely completion, costs, and end-user satisfaction are poor in Kenya, often characterized by unfinished projects, poor service or product delivery, corruption, and extended contract periods. Further, recommends the adoption of the developed strategic framework. The study recommends the integration of pandemic preparedness in the project plans by extending their existing supply network. These findings were concurrent with the regional and global results and therefore the researcher was convinced of the reliability of the results. With the aid of regression analysis, the results revealed that there was a positive relationship between the independent variable Coronavirus 2019 pandemic and the dependent variable project performance. A mixed-method approach with a concurrent design because of the nature of the formulated research questions was used. This paper attempted to investigate how pandemics had affected projects in the past. With a record high of 188 million positive cases worldwide, the COVID-19 virus had disrupted the economic activities of various nations as they have been forced to go into lockdowns and restrict non-essential travel within and beyond the borders of their countries. The COVID-19 virus was turning out to be a more serious problem than initially thought by the experts. The virus has spread to all parts of the world and has seen economies being forced to shut down in a quest to contain the spread. This was investigated further and discovered to be a member of a coronavirus family which has since been named the Covid-19. In December 2019, China made public that they had recorded several suspicious cases of an unknown “sickness” that was similar to pneumonia in Wuhan which is the capital city of China‟s Hubei province. Furthermore, there are situations where the use of project management tools in the book of PMPBOK has not maintained achievement of the project success, therefore, this study will also contribute to the body of knowledge on the communication methods to use in achieving the project objectives efficiently and effectively. The findings from this study, the proposed solutions, conclusions and recommendations are expected to improve the performance of projects. Thus it was recommended that a model developed for implementing effective communication in projects be adopted with room for other researchers to develop it further. It was found that effective communication in projects should effectively be applied to maximize the quality of project outcomes and timely delivery. The hypothesis test results showed that effective communication was significantly related to quality and timely delivery of project activities, with 4.24 as the average and 0.69438 as the standard deviation obtained from the sample size of 75. The study results from regression analysis revealed the presence of a strong and positive correlation between effective communication and project success with the coefficient of determination of 82.4% which was explained by the effective communication effect on project success. The study employed a sequential explanatory research design where respondents involved in Bank of Zambia projects and other projects were meant to provide answers from questionnaires and interviews which were later analyzed by the researcher. To attain the research objectives, both primary and secondary data were collected using semi-structured questionnaires and interview guides consisting of closed-ended questions. The study"s aim was achieved through the assessment of the relationships between effective communication with project quality outcomes and management of project timescales. This study aimed to evaluate the relationship between effective communication with quality and timely delivery of project activities. The importance of adopting appropriate tools and techniques of managing effective communication in projects can be understood through the delivery of high-quality services. Developing a robust infrastructure system that can successfully contribute to economic development and poverty reduction, project managers must focus on delivering their projects on time, ABSTRACT The concept of time and quality management is highly connected to project performance and success. ARTICLE INFO Introduction Effective communication in a project plays a significant role in the quality and timely delivery of project activities in an organization (Nsefu et al., 2020: Mwanaumo, et al., 2018).
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